Frequently Asked Questions

WHO CAN ATTEND PASSION 2020?
Passion 2020 is a gathering for the collegiate generation and is open to anyone who is 18-25 years old. High school seniors may attend even if they are not 18 years old. Adult ministry leaders are encouraged to attend with their students.

CAN HIGH SCHOOL STUDENTS ATTEND PASSION 2020?
High school seniors are welcome to attend Passion 2020, even if they are not yet 18. High school freshmen, sophomores, and juniors are asked not to attend Passion 2020 until they are 18 years old or seniors in high school.

CAN PEOPLE OVER 25 ATTEND PASSION 2020?
If you are the leader of a group of students attending Passion 2020, you may purchase a ticket to attend Passion 2020. If you are not a leader, you are invited to apply to serve as a Door Holder. Door Holder applications will be available later in the year.

CAN CHILDREN COME TO PASSION 2020 WITH ATTENDEES AND/OR DOOR HOLDERS?
While families are extremely important to us, we are unable to accommodate children at Passion 2020. Please make outside arrangements for childcare if you plan to attend or serve at Passion 2020.

WILL PASSION 2020 OFFER DEAF INTERPRETATION?
Interpretation is available upon request. Please submit this form to request interpretation and our team will contact you in December with more details.

WILL THERE BE COMMUNITY GROUPS AT PASSION 2020?
The Passion 2020 schedule is packed with amazing content, worship, and teaching, and as a result, the schedule does not allow for Community Groups this year.

CAN I SET UP OR PURCHASE AN EXHIBITOR SPACE FOR PASSION 2020?
We appreciate your interest; however, we do not offer exhibitor space at our gatherings.

ARE CAMERAS OR VIDEOGRAPHY ALLOWED AT PASSION 2020?
We do not allow professional cameras (DSLR or with a detachable lens), flash photography, or video or audio recordings during Main Sessions, as we desire that everyone be free from distraction to experience Passion 2020.

WHAT IS YOUR PRIVACY POLICY?
To view our privacy policy, please click here.

WHAT IS THE COST OF PASSION 2020?
The current price for Passion 2020 is $109 until 5pm EST on Friday, January 11.

Please note that the price is the same for high school seniors, 18-25 year olds, and their leaders. Door Holders do not have to purchase a ticket but are responsible for all additional travel expenses and most meals.

WHAT DOES THE TICKET COST COVER?
The ticket includes the cost of participating in all six Main Sessions of Passion 2020, materials needed for the gathering, and a boxed lunch on Wednesday.

HOW DO I PAY FOR MY TICKET?
You may purchase a ticket online and pay with a credit or debit card. Please note that you will be redirected to a TicketSpice event page to purchase your tickets.

If you are buying 10 or more tickets, you have the option to pay by check. Checks should be made payable to Passion Conferences and sent to 515 Garson Dr NE Atlanta, GA 30324. Please include your order number in the memo line. Passion Conferences must receive your check payment within 10 business days of your completed online registration to avoid cancellation of your order. Please note that you will not receive your tickets until your payment has been received.

All tickets purchased after December 1, 2019 must be paid for with a credit or debit card.

WHEN WILL I RECEIVE MY TICKET?
You will receive an automated order confirmation email from TicketSpice immediately, which includes your Passion 2020 ticket. Please note that you must present your printed ticket for entry to Passion 2020.

AM I REQUIRED TO ENTER INFORMATION FOR EACH TICKET WHEN REGISTERING?
You are not required to enter information for each ticket when registering. You may leave these fields blank and use the tickets as is, or update the tickets later in the year.

CAN TICKETS BE CANCELLED OR TRANSFERRED?
Please note that our cancellation policy has been updated and that tickets purchased for Passion 2020 are non-refundable. We thank you in advance for not asking for exceptions. Tickets are transferrable to another individual at any time. Tickets are transferrable to another location as long as space is available. Once a location is full, location transfers will no longer be allowed.

CAN I TRANSFER MY TICKET TO A DIFFERENT PASSION CONFERENCE EVENT?
Tickets purchased for Passion 2020 are only valid for Passion 2020. They are unable to be used for future Passion Conferences gatherings.

HOW CAN I TRANSFER MY TICKET TO SOMEONE ELSE?
Tickets are fully transferrable to another individual within the gathering for which you purchased the ticket. Please note that Passion does not assist in payment for transferred tickets.

To transfer tickets, please email [email protected] with the name and email on the order, and the name and email of the person it should be transferred to.

ARE SCHOLARSHIPS AVAILABLE FOR STUDENTS?
Information about possible scholarships will be available in the coming months. Please check back on our website later in the year.

IS THERE A GROUP RATE?
There are no group rates for Passion 2020 as we strive to offer the lowest possible price for all attendees.

HOW DO I REQUEST GROUP SEATING FOR MY GROUP?
All groups eligible for group seating will be contacted approximately one month before the event and all other seating is general admission. Groups who are offered group seating may accept or decline, and available seating will continue to be offered until full.

HOW DO I CONTACT PASSION IF I HAVE A QUESTION ABOUT MY PURCHASE?
You can contact us here.

WHAT IS A DOOR HOLDER?
We use the term “Door Holder” instead of the word “volunteer.” The term is borrowed from Psalm 84:10, which speaks of being a door keeper in the house of God. Door Holders at Passion 2020 are individuals who have experienced God’s glory and now want to hold the doors to allow others to enter in. This is the heart and attitude we want our Door Holders to assume – one of service in preparing the way for others to have a powerful experience with Jesus. Door Holder is a term that encompasses all who serve at Passion gatherings. All volunteers are considered Door Holders, not just those on our Touch team who hold physical doors.

WHO CAN APPLY TO BE A DOOR HOLDER AT PASSION 2020?
You may apply to be a Door Holder if you are over the age of 25. For the gathering to be possible, we need Door Holders who are willing to serve throughout the entire gathering in various roles.

CAN COLLEGE STUDENTS BE DOOR HOLDERS?
We want students to be able to fully experience the gathering. Door Holders work hard behind the scenes throughout the entire gathering, serving the students who are participating; therefore, we ask all students to attend Passion 2020.

HOW CAN I APPLY TO BE A DOOR HOLDER AT PASSION 2020?
Door Holder applications will become available soon.

DO DOOR HOLDERS NEED TO PURCHASE A TICKET?
You will not need to purchase a ticket to serve at Passion 2020, but Door Holders are responsible for their own travel expenses and meals, with the exception of lunch on Thursday, which will be provided for Door Holders and attendees.

WHAT IS THE SCHEDULE FOR SERVING AS A DOOR HOLDER?
Your schedule for Passion 2020 will depend on your specific team assignment, which will be communicated by your Team Lead. You should be prepared to be available throughout the entire gathering.

WHAT IF I AM ACCEPTED AS A DOOR HOLDER, BUT THEN UNABLE TO SERVE?
We realize that emergencies sometimes arise and alter your availability to serve. If you apply and later find out that you cannot serve, please contact us as soon as possible so that we can fill your position. Teams experience significant challenges if notice is not given, so the earlier you can let us know, the better.

IF I AM A COLLEGE PASTOR, CAN I ATTEND WITH MY STUDENTS OR SHOULD I APPLY TO BE A DOOR HOLDER?
Passion 2020 is designed for college students, high school seniors, and their leaders. If you are a college pastor, you and your students will benefit most from you participating in the gathering with them.

HOW MUCH OF THE GATHERING WILL I BE ABLE TO ATTEND?
Serving at Passion 2020 does not allow for much participation in the gathering itself. Please come willing to serve and fully aware that there may not be time to attend the gathering.

WHERE SHOULD I STAY?
We encourage Door Holders to stay near the venue due to the full schedule of Passion 2020. We have negotiated discounted rates for Passion Door Holders in nearby hotels, which are listed in the email you receive once your Door Holder application has been processed. We strongly advise that you wait to make any non-refundable travel plans until you receive your team assignment.

WHEN SHOULD I ARRIVE AT PASSION 2020?
You will need to arrive in time for a mandatory Door Holder meeting on December 31 at 9am.

WHAT IS LOAD-IN?
If you are able to serve before December 31, we will be preparing the environments for students and it will take several days to fully set up for Passion 2020. If you would like to help with load-in, please indicate on your application the days you are available prior to December 31.

WHAT IS LOAD-OUT?
When the gathering ends, our teams begin breaking down the different environments. We ask that all Door Holders be available until 5pm on January 2 to assist with load-out.

MAY I VOLUNTEER IN PHOTOGRAPHY OR PRODUCTION?
Door Holders are not utilized in these areas; however, if you are 26 or older, we’d love for you to apply to serve on another Door Holder team!

ARE SPECIAL HOTEL RATES AVAILABLE?
Yes. Passion has negotiated a discounted rate with various hotels in Atlanta. Hotel blocks will become available on February 5, 2019. Attendees are responsible for making their own lodging arrangements.

CAN PASSION HELP ATTENDEES FIND ALTERNATIVE LODGING OPTIONS?
Passion is unable to assist attendees in finding alternative lodging.

CAN PASSION HELP ATTENDEES FIND ALTERNATIVE TRAVEL OPTIONS?
Passion is unable to assist attendees with travel accommodations.

CAN PASSION HELP ATTENDEES ARRANGE TRANSPORTATION?
Passion is unable to assist attendees in finding transportation to and from the venue.

WILL THERE BE PARKING AVAILABLE FOR PASSION 2020?
Event parking will be posted on the Travel page later in the fall.

OTHER QUESTIONS?
Click here to contact us.

GENERAL
WHO CAN ATTEND PASSION 2020?
Passion 2020 is a gathering for the collegiate generation and is open to anyone who is 18-25 years old. High school seniors may attend even if they are not 18 years old. Adult ministry leaders are encouraged to attend with their students.

CAN HIGH SCHOOL STUDENTS ATTEND PASSION 2020?
High school seniors are welcome to attend Passion 2020, even if they are not yet 18. High school freshmen, sophomores, and juniors are asked not to attend Passion 2020 until they are 18 years old or seniors in high school.

CAN PEOPLE OVER 25 ATTEND PASSION 2020?
If you are the leader of a group of students attending Passion 2020, you may purchase a ticket to attend Passion 2020. If you are not a leader, you are invited to apply to serve as a Door Holder. Door Holder applications will be available later in the year.

CAN CHILDREN COME TO PASSION 2020 WITH ATTENDEES AND/OR DOOR HOLDERS?
While families are extremely important to us, we are unable to accommodate children at Passion 2020. Please make outside arrangements for childcare if you plan to attend or serve at Passion 2020.

WILL PASSION 2020 OFFER DEAF INTERPRETATION?
Interpretation is available upon request. Please submit this form to request interpretation and our team will contact you in December with more details.

WILL THERE BE COMMUNITY GROUPS AT PASSION 2020?
The Passion 2020 schedule is packed with amazing content, worship, and teaching, and as a result, the schedule does not allow for Community Groups this year.

CAN I SET UP OR PURCHASE AN EXHIBITOR SPACE FOR PASSION 2020?
We appreciate your interest; however, we do not offer exhibitor space at our gatherings.

ARE CAMERAS OR VIDEOGRAPHY ALLOWED AT PASSION 2020?
We do not allow professional cameras (DSLR or with a detachable lens), flash photography, or video or audio recordings during Main Sessions, as we desire that everyone be free from distraction to experience Passion 2020.

WHAT IS YOUR PRIVACY POLICY?
To view our privacy policy, please click here.

REGISTRATION
WHAT IS THE COST OF PASSION 2020?
The current price for Passion 2020 is $109 until 5pm EST on Friday, January 11.

Please note that the price is the same for high school seniors, 18-25 year olds, and their leaders. Door Holders do not have to purchase a ticket but are responsible for all additional travel expenses and most meals.

WHAT DOES THE TICKET COST COVER?
The ticket includes the cost of participating in all six Main Sessions of Passion 2020, materials needed for the gathering, and a boxed lunch on Wednesday.

HOW DO I PAY FOR MY TICKET?
You may purchase a ticket online and pay with a credit or debit card. Please note that you will be redirected to a TicketSpice event page to purchase your tickets.

If you are buying 10 or more tickets, you have the option to pay by check. Checks should be made payable to Passion Conferences and sent to 515 Garson Dr NE Atlanta, GA 30324. Please include your order number in the memo line. Passion Conferences must receive your check payment within 10 business days of your completed online registration to avoid cancellation of your order. Please note that you will not receive your tickets until your payment has been received.

All tickets purchased after December 1, 2019 must be paid for with a credit or debit card.

WHEN WILL I RECEIVE MY TICKET?
You will receive an automated order confirmation email from TicketSpice immediately, which includes your Passion 2020 ticket. Please note that you must present your printed ticket for entry to Passion 2020.

AM I REQUIRED TO ENTER INFORMATION FOR EACH TICKET WHEN REGISTERING?
You are not required to enter information for each ticket when registering. You may leave these fields blank and use the tickets as is, or update the tickets later in the year.

CAN TICKETS BE CANCELLED OR TRANSFERRED?
Please note that our cancellation policy has been updated and that tickets purchased for Passion 2020 are non-refundable. We thank you in advance for not asking for exceptions. Tickets are transferrable to another individual at any time. Tickets are transferrable to another location as long as space is available. Once a location is full, location transfers will no longer be allowed.

CAN I TRANSFER MY TICKET TO A DIFFERENT PASSION CONFERENCE EVENT?
Tickets purchased for Passion 2020 are only valid for Passion 2020. They are unable to be used for future Passion Conferences gatherings.

HOW CAN I TRANSFER MY TICKET TO SOMEONE ELSE?
Tickets are fully transferrable to another individual within the gathering for which you purchased the ticket. Please note that Passion does not assist in payment for transferred tickets.

To transfer tickets, please email [email protected] with the name and email on the order, and the name and email of the person it should be transferred to.

ARE SCHOLARSHIPS AVAILABLE FOR STUDENTS?
Information about possible scholarships will be available in the coming months. Please check back on our website later in the year.

IS THERE A GROUP RATE?
There are no group rates for Passion 2020 as we strive to offer the lowest possible price for all attendees.

HOW DO I REQUEST GROUP SEATING FOR MY GROUP?
All groups eligible for group seating will be contacted approximately one month before the event and all other seating is general admission. Groups who are offered group seating may accept or decline, and available seating will continue to be offered until full.

HOW DO I CONTACT PASSION IF I HAVE A QUESTION ABOUT MY PURCHASE?
You can contact us here.

DOOR HOLDERS
WHAT IS A DOOR HOLDER?
We use the term “Door Holder” instead of the word “volunteer.” The term is borrowed from Psalm 84:10, which speaks of being a door keeper in the house of God. Door Holders at Passion 2020 are individuals who have experienced God’s glory and now want to hold the doors to allow others to enter in. This is the heart and attitude we want our Door Holders to assume – one of service in preparing the way for others to have a powerful experience with Jesus. Door Holder is a term that encompasses all who serve at Passion gatherings. All volunteers are considered Door Holders, not just those on our Touch team who hold physical doors.

WHO CAN APPLY TO BE A DOOR HOLDER AT PASSION 2020?
You may apply to be a Door Holder if you are over the age of 25. For the gathering to be possible, we need Door Holders who are willing to serve throughout the entire gathering in various roles.

CAN COLLEGE STUDENTS BE DOOR HOLDERS?
We want students to be able to fully experience the gathering. Door Holders work hard behind the scenes throughout the entire gathering, serving the students who are participating; therefore, we ask all students to attend Passion 2020.

HOW CAN I APPLY TO BE A DOOR HOLDER AT PASSION 2020?
Door Holder applications will become available soon.

DO DOOR HOLDERS NEED TO PURCHASE A TICKET?
You will not need to purchase a ticket to serve at Passion 2020, but Door Holders are responsible for their own travel expenses and meals, with the exception of lunch on Thursday, which will be provided for Door Holders and attendees.

WHAT IS THE SCHEDULE FOR SERVING AS A DOOR HOLDER?
Your schedule for Passion 2020 will depend on your specific team assignment, which will be communicated by your Team Lead. You should be prepared to be available throughout the entire gathering.

WHAT IF I AM ACCEPTED AS A DOOR HOLDER, BUT THEN UNABLE TO SERVE?
We realize that emergencies sometimes arise and alter your availability to serve. If you apply and later find out that you cannot serve, please contact us as soon as possible so that we can fill your position. Teams experience significant challenges if notice is not given, so the earlier you can let us know, the better.

IF I AM A COLLEGE PASTOR, CAN I ATTEND WITH MY STUDENTS OR SHOULD I APPLY TO BE A DOOR HOLDER?
Passion 2020 is designed for college students, high school seniors, and their leaders. If you are a college pastor, you and your students will benefit most from you participating in the gathering with them.

HOW MUCH OF THE GATHERING WILL I BE ABLE TO ATTEND?
Serving at Passion 2020 does not allow for much participation in the gathering itself. Please come willing to serve and fully aware that there may not be time to attend the gathering.

WHERE SHOULD I STAY?
We encourage Door Holders to stay near the venue due to the full schedule of Passion 2020. We have negotiated discounted rates for Passion Door Holders in nearby hotels, which are listed in the email you receive once your Door Holder application has been processed. We strongly advise that you wait to make any non-refundable travel plans until you receive your team assignment.

WHEN SHOULD I ARRIVE AT PASSION 2020?
You will need to arrive in time for a mandatory Door Holder meeting on December 31 at 9am.

WHAT IS LOAD-IN?
If you are able to serve before December 31, we will be preparing the environments for students and it will take several days to fully set up for Passion 2020. If you would like to help with load-in, please indicate on your application the days you are available prior to December 31.

WHAT IS LOAD-OUT?
When the gathering ends, our teams begin breaking down the different environments. We ask that all Door Holders be available until 5pm on January 2 to assist with load-out.

MAY I VOLUNTEER IN PHOTOGRAPHY OR PRODUCTION?
Door Holders are not utilized in these areas; however, if you are 26 or older, we’d love for you to apply to serve on another Door Holder team!

TRAVEL
ARE SPECIAL HOTEL RATES AVAILABLE?
Yes. Passion has negotiated a discounted rate with various hotels in Atlanta. Hotel blocks will become available on February 5, 2019. Attendees are responsible for making their own lodging arrangements.

CAN PASSION HELP ATTENDEES FIND ALTERNATIVE LODGING OPTIONS?
Passion is unable to assist attendees in finding alternative lodging.

CAN PASSION HELP ATTENDEES FIND ALTERNATIVE TRAVEL OPTIONS?
Passion is unable to assist attendees with travel accommodations.

CAN PASSION HELP ATTENDEES ARRANGE TRANSPORTATION?
Passion is unable to assist attendees in finding transportation to and from the venue.

WILL THERE BE PARKING AVAILABLE FOR PASSION 2020?
Event parking will be posted on the Travel page later in the fall.

OTHER QUESTIONS?
Click here to contact us.