Frequently Asked Questions


WHO CAN ATTEND PASSION 2017?

Passion 2017 is a gathering for the collegiate generation and is open to anyone who is 18-25 years old. High school seniors may attend even if they are not 18 years old. Adult ministry leaders are encouraged to attend with the students they lead.

CAN HIGH SCHOOL STUDENTS ATTEND PASSION 2017?

Yes. High school seniors are welcome to attend Passion 2017, even if they are not yet 18. High school freshmen, sophomores, and juniors are asked not to attend Passion 2017.

CAN PEOPLE OVER 25 ATTEND PASSION 2017?

If you are the leader of a group of students attending the conference, you may purchase a ticket to attend Passion 2017. If you are not a leader, you are invited to apply to serve as a Door Holder. You may complete a Door Holder application here.

CAN CHILDREN COME TO PASSION 2017 WITH ATTENDEES AND/OR DOOR HOLDERS?

While families are extremely important to us, we are unable to accommodate children at Passion 2017. Please make outside arrangements for childcare if you plan to attend or serve at Passion 2017.

ARE MEALS PROVIDED DURING THE CONFERENCE?

A boxed lunch will be served on Tuesday. Due to a wide range of food allergies and dietary restrictions, we are unable to accommodate special requests regarding lunch. However, once lunch has been served to attendees, anyone needing to purchase other food will be released to do so.

WHAT CAN BE BROUGHT INTO THE GEORGIA DOME?

To provide a safer environment for all attendees the Georgia Dome has implemented a Clear Bag/Purse Policy for all events. Backpacks or bags of any size are not allowed in the Dome. The only bags which are permitted are as follows:
• Bags that are clear plastic, vinyl or PVC no larger than 12″ x 6″ x 12″
• One-gallon clear plastic freezer bag (Ziploc bag or similar)
• Small clutch bags, approximately the size of a hand, or 4.5″ x 6.5″ can be taken into the stadium in addition to the clear plastic bag
• Exceptions are made for medically necessary items after proper inspection.
• Diaper bags will not be permitted. Baby wipes and diapers can be brought in the clear bags that meet the above guidelines

WILL PASSION 2017 OFFER DEAF INTERPRETATION?

Interpretation is available upon request. Please indicate this request when completing your Passion 2017 registration or fill out the ADA request form on our contact page here.

WILL THERE BE COMMUNITY GROUPS AT PASSION 2017?

Yes. We are excited that Community Groups will be a part of Passion 2017!

WHAT IS A COMMUNITY GROUP?

A Community Group is where the big gathering in the arena becomes small and personal. Your Community Group will be a major highlight of Passion 2017. Each Community Group is led by a phenomenal pastor/leader from around the country, and you will gather with your Community Group four times throughout Passion 2017. Leaders have their own Community Group.

WHAT IS A FAMILY GROUP?

During Passion 2017, Jesus is going to be doing so much in your life that you will need a place to process. Your family group is that place. It’s a group of 8 people from all over the country and the world, praying for one other, processing what God is doing in their hearts, and making plans for the road ahead. We believe that Community Groups and family groups are a vital part of Passion 2017, and that God is going to use the people in your group to have a major influence on your life!

CAN I SETUP OR PURCHASE AN EXHIBITOR SPACE FOR PASSION 2017?

We appreciate your interest, however, we do not offer exhibitor space at our gatherings.

ARE CAMERAS OR VIDEOGRAPHY ALLOWED AT PASSION 2017?

We do not allow professional cameras (DSLR or with a detachable lens), flash photography, or video or audio recordings during Main Sessions, as we desire that everyone be free from distraction to experience Passion 2017.

WHAT IS YOUR PRIVACY POLICY?

To view our privacy policy, please click here.

WHAT IS THE COST OF PASSION 2017?

$99 thru 1.15 Pre Registration
$109 through 2.22 5PM EST
$129 through 7.1

$149 through 10.1
$169 through 11.1
$179 through 12.1
$189 through 1.1
$209 through event
* All prices are in effect until 11:59 PM EST.

Please note that the price is the same for high school seniors, 18-25 year olds, and their leaders. Door Holders do not have to purchase a ticket but are responsible for travel expenses and most meals.

WHAT DOES THE TICKET COST COVER?

The ticket includes the cost of participating in the conference, materials needed for the gathering, and a boxed lunch on Tuesday.

HOW DO I PAY FOR MY TICKET?

You may purchase a ticket online and pay with a credit or debit card. Please note that the charge will appear on your statement as “Passion Conferences.” If you are buying 5 or more tickets, you will have the option to pay by check and this option will appear during the checkout process. If you choose to pay by check, you will not receive your tickets until payment is received. Checks should be made payable to Passion Conferences and sent to PO Box 14145, Atlanta, GA 30324, and should include your order number in the memo line. Passion Conferences must receive your check payment within 10 days of your completed online registration in order to avoid cancellation of your order.

All tickets purchased after December 1, 2016 must be paid for with a credit or debit card.

WHEN WILL I RECEIVE MY TICKET?

You will receive your ticket via email once payment has been completed. Please note that a printed copy of your ticket is required for entry to Passion 2017. Along with your ticket, this email will contain instructions on how to create your Passion 2017 account.

AM I REQUIRED TO ENTER A TICKET NAME / EMAIL ADDRESS WHEN REGISTERING?

You are not required to include a name or email address for each ticket when registering online. You can leave those fields blank and add that information through your Passion 2017 account at a later time.

WHY SHOULD I CREATE A PASSION 2017 ACCOUNT?

Creating an account allows you access to your order information and tickets. Once you are logged in to your account, you can print your tickets at any time, purchase additional tickets, and even update the names on your tickets.

HOW DO I SET UP MY PASSION 2017 ACCOUNT?

After you register for Passion 2017, you will receive an order confirmation email which includes a link a to create your Passion 2017 account. Please note that even if you have created an account in previous years, you will need to create a new account to access your tickets for 2017.

HOW DO I ACCESS MY PASSION 2017 ACCOUNT?

You can access your Passion 2017 account here at any time to make updates to ticket information or purchase additional tickets.

HOW MANY TICKETS CAN BE PURCHASED USING ONE ACCOUNT?

There is no limit on the number of tickets you may purchase with one account.

CAN ADDITIONAL TICKETS BE ADDED TO AN EXISTING ACCOUNT?

Yes, you may purchase additional tickets at any time by signing into your existing account. Please keep your username and password to access your account and make changes.

CAN TICKETS BE CANCELLED?

Tickets may be cancelled through December 1, 2016. A $40 cancellation fee will be applied per ticket and all cancellations must be submitted in writing through our contact form. No cancellations will be granted after December 1, 2016.

ARE SCHOLARSHIPS AVAILABLE FOR STUDENTS?

We have a limited number of scholarships available for Passion 2017. Any scholarships given will be applied toward ticket cost only. Travel/lodging arrangements and meals will still be your responsibility.

You may apply for a scholarship if you meet the following requirements:
1. You are between the ages of 18-25.
2. You are financially unable to purchase a ticket to Passion 2017 and have not already registered for Passion 2017.
3. You recognize that will be responsible for additional expenses (travel, lodging, meals).

You may apply for a Passion 2017 scholarship here.

Scholarships will be offered by email by December 1. Please be sure to set your junk/spam filter to allow messages from passion2017@268generation.com. If you are offered a scholarship, you must accept the offer within 3 days to receive your Passion 2017 ticket.

Please note that each application submitted should be for ONE person. Any applications submitted on behalf of multiple people will not be considered. If you have already registered for Passion 2017, we will not be able to refund your ticket purchase if you receive a scholarship. Scholarships cannot be transferred to another person.

IS THERE A GROUP RATE?

There are no group rates for Passion 2017 as we strive to offer the lowest possible price for all attendees.

HOW DO I REQUEST GROUP SEATING FOR MY GROUP?

All groups eligible for group seating will be contacted approximately one month before the event and all other seating is General Admission. Groups who are offered group seating may accept or decline, and available seating will continue to be offered until full.

HOW DO I CONTACT PASSION IF I HAVE A QUESTION ABOUT MY PURCHASE?

You can contact us here or call us at 1.800.555.5241.

WHAT IS A DOOR HOLDER?

We use the term “Door Holder” instead of the word “volunteer.” The term is borrowed from Psalm 84:10, which speaks of being a door keeper in the house of God. Door Holders at Passion conferences are individuals who have experienced God’s glory and now want to hold the doors to allow others to enter in. This is the heart and attitude we want our Door Holders to assume – one of service in preparing the way for others to have a powerful experience with Jesus. Door Holder is a term that encompasses all who serve at Passion gatherings. All volunteers are considered Door Holders, not just those on our Touch team who hold physical doors.

WHO CAN APPLY TO BE A DOOR HOLDER AT PASSION 2017?

You may apply to be a Door Holder if you are over the age of 25. For the gathering to be possible, we need Door Holders who are willing to serve throughout the entire conference in various roles. You may complete a Door Holder application here.

CAN COLLEGE STUDENTS BE DOOR HOLDERS?

We want students to be able to fully experience the conference. Door Holders work hard behind the scenes throughout the entire gathering, serving the students who are participating; therefore, we ask all students to attend Passion 2017

HOW CAN I APPLY TO BE A DOOR HOLDER AT PASSION 2017?

The first step to becoming a Door Holder at Passion 2017 is to complete the application. You may complete a Door Holder application here.

DO DOOR HOLDERS NEED TO PURCHASE A TICKET?

You will not need to purchase a ticket to serve at Passion 2017, but Door Holders are responsible for their own travel expenses and meals, with the exception of lunch on Tuesday, which will be provided for Door Holders and attendees.

WHAT IS MY SCHEDULE?

Your schedule for the conference will depend on your specific team assignment, which will be communicated by your Team Lead. You should be prepared to be available for any shift.

WHAT IF I AM ACCEPTED AS A DOOR HOLDER, BUT THEN UNABLE TO SERVE?

We realize that emergencies sometimes arise and alter your availability to serve. If you apply and later find out that you cannot serve, please contact us as soon as possible so that we can fill your position. Teams experience significant challenges if notice is not given, so the earlier you can let us know, the better.

IF I AM A COLLEGE PASTOR, CAN I ATTEND WITH MY STUDENTS OR SHOULD I APPLY TO BE A DOOR HOLDER?

Passion 2017 is designed for college students, high school seniors, and their leaders. If you are a college pastor, you and your students will benefit most from you participating in the gathering with them.

HOW MUCH OF THE CONFERENCE WILL I BE ABLE TO ATTEND?

Serving at Passion 2017 does not allow for much participation in the conference itself. Please come willing to serve and fully aware that there may not be time to attend the gathering.

WHERE SHOULD I STAY?

We encourage Door Holders to stay near the venue due to the full schedule of Passion 2017. We have negotiated discounted rates for Passion Door Holders in downtown hotels, which are listed in the email you receive once your Door Holder application has been processed. We strongly advise that you wait to make any non-refundable travel plans until you receive your team assignment.

WHAT MEALS ARE PROVIDED FOR DOOR HOLDERS DURING THE CONFERENCE?

A boxed lunch will be provided for Door Holders on the Tuesday of Passion 2017.

WHEN SHOULD I ARRIVE AT PASSION 2017?

You will need to arrive in time for a mandatory Door Holder meeting on January 2 at 9am. We ask that you make every effort to attend. If you absolutely cannot, we will have a second meeting on January 1 at 9:00am.

WHAT IS LOAD-IN?

If you are able to serve before January 2, we will be preparing the environments for students and it will take several days to fully set up for Passion 2017. If you would like to help with load-in, please indicate on your application the days you are available prior to January 2.

WHAT IS LOAD-OUT?

When the gathering ends, our teams begin breaking down the different conference environments. We ask that all Door Holders be available until 5pm on January 4 to assist with load-out.

MAY I VOLUNTEER IN PHOTOGRAPHY OR PRODUCTION?

Door Holders are not utilized in these areas; however, if you are 26 or older, we’d love for you to apply to serve on another Door Holder team!

WHICH AIRPORT SHOULD ATTENDEES FLY IN TO?

Attendees should fly to Hartsfield-Jackson Atlanta International Airport (ATL).

ARE SPECIAL HOTEL RATES AVAILABLE?

Yes. Passion has negotiated a discounted rate with various hotels in Atlanta. Attendees are responsible for making their own lodging arrangements.

CAN PASSION HELP ATTENDEES FIND ALTERNATIVE LODGING OPTIONS?

Passion is unable to assist attendees in finding alternative lodging.

WILL THERE BE PARKING AVAILABLE AT THE GEORGIA DOME?

Yes. However, parking is limited and an additional fee is required. We recommend that you park at your hotel and walk to the arena each day. Information about parking at the Georgia Dome and GWCC can be found here.

CAN PASSION HELP ATTENDEES ARRANGE TRANSPORTATION?

Passion is unable to assist attendees in finding transportation to and from the venue.

OTHER QUESTIONS?

Click here to contact us.